frequently asked questions (FAQ’s)
Frequently asked questions about what you can expect for your helicopter tour experience!
What kind of helicopter do you fly and is it safe?
Heli Air Miami operates a Robinson R44 Helicopter. This is one of the most commonly used helicopters in the world due to its unmatched safety record and economic cost to operate. This means that we can provide both a safe and affordable flight for you!
Do I need an appointment?
Yes! Heli Air Miami operates by appointment only and does not accept walk in customers. Our schedule can become very busy and we need to make sure passengers fly at their scheduled flight time to run smoothly.
Where are you located
We are located at the Miami Executive airport, 14150 SW 129th Street Miami Florida 33186. – You will park and enter the Signature Flight Support Facility where your pilot will greet you!
Is there a weight limit?
Yes, This helicopter has a structural limitation of 300 lbs (136 Kilograms) per seat. No passenger may exceed this weight, or no group may exceed 600 lbs (272 Kilograms).
What happens if the weather is bad during our scheduled flight time?
The Miami area is known to have rain for about 10 minutes every day. This is no problem since it usually passes quickly, however in the rare event that the weather does not work in our favor, we would reschedule the flight, or if that does not fit your schedule, we would happily issue a full refund!
When do I need to arrive for my flight?
PLEASE arrive at least 15 minutes prior to your flight time. Consider the traffic in Miami is not ideal, so please plan accordingly, if you are late, your flight may get cut short if there are other bookings after yours. CANCELLATIONS WILL NOT BE REFUNDED WITHIN LESS THAN 24 HOURS